Etsy is essential as a marketplace to display and sell your items, however once the sale is complete you need the GoMaxHUB CRM to provide the additional resources to further promote new products to your existing clients.

A consistent marketing strategy with your existing customers is what will help drive more sales as a previous customer already has inherit trust with you and will be much more willing to purchase again.

Not at all.  We have intentially designed the GoMaxHUB CRM to be easy to use.  As you are already familiar with other web-based systems (Etsy, Google, etc.) you will quickly learn how to manage and maintain your customers within the GoMaxHUB.

In order to take full advantages of the features available within the GoMaxHUB (email marketing, performance reports, etc.) it will be necessary to load your customer and sales history information into your GoMaxHUB account.  

Although this process is seemless once you have granted permission within your Etsy account for the GoMaxHUB to connect, rest assured that we take security very seriously to protect your information.  It will be securely stored within your GoMaxHUB and only accessible by you.

Utilizing the GoMaxHUB "inTouch" communications component, you will be able to send emails quickly and easily to selected customers (as few as 1 at a time), or your entire customer base with only a few clicks of the mouse.  

Just imagine the next time you have a new product to announce being able to type up a single email announcement and send it out to the hundreds or thousands of previous customers.  We are confident that regular promotional emails to previous customers will increase the chances of repeat purchases.

Absolutely not.  Your information is 100% yours and only accessible by you.  If at any point in the future you decide that simplified reporting and email marketing for repeat customer purchases is not of interest to you anymore, you can simply cancel your GoMaxHUB account and all of your information will be removed.

Please note that your Etsy information will remain intact as only Etsy can remove information stored on their systems.

After granting the necessary approval for the GoMaxHUB to connect to your Etsy account, the process then becomes automated.  We will periodically syncronize your customer and sales history data from your Etsy account.

You also have the ability to initiate a Sync at any time as well to avoid having to wait for the automated process.  This is helpful for mid-day updates for newly created customers or sales.

Currently at this time we are solely focusing on Etsy.  You can however use a standard data import feature for customer profile information obtained from other platforms (Shopify, WooCommerce, etc.), so long as it is in the universal CSV format.

Yes & no. 

Any additionally purchased blocks of emails (credits) will roll over to the next month and eventually be consumed by your deliveries over and above the default amounts included with your subscription each month.

At the beginning of each month the default quantity of emails are reset back to what your subscription includes.

We will deduct from your included email counts first before tapping into your additional purchased quantities.

Both names are essentially the same to us.  We prefer to connect the word HUB to GoMax as it just looks better to us.  The domain name is www.GoMaxHUB.com as well.

As with all of the GoMax Solutions Inc. divisions, we tend to connect the words together as they would appear in the domain name for each respective website.

Drip Campaigns are a series of pre-built emails that are automatically sent to your contacts over a period of time.  

For example, you could create an email template (with merge fields) that would be automatically sent the following day after attaching a Drip Campaign to the contact, then another email could be sent 7 days later, and another 30 days later, etc.

It is a great way to stay "inTouch" with your contacts (customers) throughout the year, or for many years without ever actually having to compose and send the email directly.  The system will do it for you.

Absolutely!   We actually encourage everyone to create attractive marketing emails and stay in touch with their clients as often as possible.  Of course you don't want to over do it because some recipients may object to receiving too many emails each month from you.  Use your discretion here and always remember to provide useful information, tips, offers, etc. to your contacts.

Should you require more sending credits, simply purchase another block from within your account.

Each month your sending limits will automatically reset to the included amount for your package.  Any purchased credits will remain available for when you exhaust the monthly included credits.